Contact Us

Contact CPS

Please do not use this form for emergencies; contact numbers for the State Government’s Child Protection Unit are listed below

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Head Office

Thomastown Office

Children’s Protection Society
ABN 52 303 567 862
Suite 1/62 Keon Parade
Thomastown VIC 3074
70 Altona Street
Heidelberg West VIC 3081
Australia
Attendance at the CPS Child & Family Centre
in Heidelberg West is by appointment only.

To contact CPS, phone 03 9450 0900 or fax 03 9457 6057. Emergency numbers listed below. 

Office Hours: Mondays—Fridays, 9 am to 5pm, closed public holidays and between Christmas and New Year.

Emergency Contacts

For life-threatening situations, please contact Police, Fire, Ambulance on 000.

If you have immediate concerns of a child at risk of abuse or neglect, please contact the Victorian Government's Department of Human Services on the following numbers:

Child Protection After Hours Emergency Service 13 12 78
Eastern Region Child Protection 1300 360 391
North and West Region Child Protection 1300 664 977
Southern Metropolitan Region Child Protection 1300 655 795
Grampian Region 1800 000 551
Barwon South West Region 1800 075 599
Hume Region 1800 650 227
Loddon Mallee Region 1800 675 598
Gippsland Region 1800 020 202
 Mens Line Australia 1300 798 978  Lifeline Australia 13 11 14
 Kids Help Line 1800 551 800  Parentline Victoria 13 22 89

CPS Opportunity Shop

OP Shop Trading Hours

43 Beetham Pde Mondays–Fridays 10am–4pm
Rosanna VIC 3084 Saturdays 9.30am–12noon
Tel 03 9458 5400 Sundays/Public Holidays Closed
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CPS AT WORK
Early Childhood Services
Groundbreaking research project

Operating out of our pioneering Child & Family Centre, our early childhood services are aimed at helping vulnerable young children and their families improve their life outcomes.