Quality

The Children’s Protection Society is committed to providing a high quality service to our clients, the community and staff. This commitment is reflected in our Quality Management System (QMS), and the policies and procedures which underpin our vision, mission and values.

ISO and DHHS Standards

Quality certificateWe are focused on continuous improvement, excellence, innovation and working collaboratively with our stakeholders. CPS’ Department of Health & Human Services funded programs; integrated Family Services and Therapeutic Services have achieved certification against the ISO 9001:2008 and DHHS standards. This achievement means our clients can be confident they will receive a high level of service and the organisation is committed to constantly reviewing its processes and systems to ensure we best meet the needs of our clients. 

Child & Family Centre ACECQA Excellent Rating

ACECQA tickCPS is proud to have been the first Early Years Education Centre in Victoria to be awarded an Excellent rating from the Australian Children’s Education & Care Quality Authority for their innovative Early Years Child and Family Centre. The ‘Excellent’ rating is given to services that exemplify and promote exceptional education and care, demonstrate leadership and show a commitment to sustained Excellent practice through continuous improvement and comprehensive forward planning.